Global Support
Experience seamless connectivity and expert support. Our team is ready to assist you with your SOLTIX technology needs.
technology@soltix.com
Common Questions
How long is the warranty?
SOLTIX offers a 2-year limited warranty on all wireless microphones and audio accessories, covering manufacturing defects and technical failures.
What is the shipping policy?
We offer global shipping with express delivery options. Orders are typically processed within 48 hours and delivered within 5-10 business days worldwide.
Are memory cards compatible?
Our storage products are designed for high-speed compatibility with all major smartphones and computers. We recommend using only SOLTIX-branded memory cards for optimal performance.
How do I contact support?
For technical assistance or warranty claims, please contact our support team at technology@soltix.com. Our experts are available to help you with any product inquiries.
What is the return policy?
We offer a 30-day return window for unused products. Please ensure all items are in original packaging and include all accessories to be eligible for a full refund.